FAQ
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FAQ
Product & Price
To meet your needs for professional amphibious excavator products, RIVER’s customized solutions are tailored to your needs and designed to provide output quickly and efficiently.
We have long-term cooperation with multiple mainstream excavator brands (such as Caterpillar, Sany, Komatsu, XCMG, LiuGong, Doosan, etc.) and can customize long reach booms for most common brands and models. If you have a special model, please provide specific parameters, and we will evaluate its compatibility.
We directly cooperate with excavator brands to procure key components, reducing intermediate links. Meanwhile, we can recommend different configuration schemes (e.g., using domestic or imported steel) based on your budget to ensure the best cost performance.
We offer various configuration options, such as long reach booms using high-strength domestic steel, which significantly reduce costs while ensuring performance.
The basic quotation usually includes standard installation guidance services. If on-site installation or training by our engineers is required, extra charges may apply, depending on the project location and complexity.
Please provide the following information for an accurate quotation:
Excavator brand and model
Current arm length and work requirements (e.g., depth, radius)
Equipment weight and connection point dimensions (e.g., pin hole diameter, spacing). CAD drawings are preferred if available.
The long reach boom is designed with mechanical calculations and simulation tests to ensure stability under rated load. We recommend installing optional counterweights to further enhance stability.
Yes, our long reach booms support quick coupling of various attachments. Please inform us of your requirements in advance, and we will reserve the interface in the design.
Specific parameters depend on your excavator model and the long reach boom configuration (e.g., 12m, 15m, 18m, etc.). Our technical team will recommend a suitable solution based on your working conditions.
Technology & Modification
RIVER takes pride in excellent customer service, fast delivery times, and competitive pricing. Let us be your unique supplier.
Operation & Training
To meet your needs for professional amphibious excavator products, RIVER’s customized solutions are tailored to your needs and designed to provide output quickly and efficiently.
The basic operation of a long reach boom is similar to a standard excavator. However, due to the increased length, attention must be paid to operation rhythm and load balance. We provide free remote operation video guidance and can also arrange on-site training (charges may apply).
We adopt a modular design and pin connection system, allowing ordinary mechanics to complete the installation by following the manual. We also provide detailed installation videos and remote guidance.