在德国修挖机的小张 回国干了几天就愤而改行！

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挖机修理这行真的挺不容易的，今天要讲的小张的故事，就很让人慨叹。
发掘机修理工小张，出生在浙江宁波，中学时就随爸爸妈妈来到德国学习生活，大学毕业后放弃了原本在外人看来很“巨大上”的翻译工作，干起了别人眼里“脏乱差”的发掘机修理，对此许多亲朋好友表示对立，但他自己很喜欢这份工作，一来是他自己确实很喜欢机械方面的东西，喜欢自己动动手，享用拿个扳手敲敲打打的那感觉，二来是在德国技术人员非常受尊重，工资也不错，关于这样的工作小张感到非常满意。
后来小张回到了国内干起了老本行，他心想，国内发掘机更多，环境更熟悉，亲朋好友，熟人更多，生意必定更好做，他也很愿意为乡亲们们服务。可上班没几天就让他感到非常抑郁，他想起在德国修车的日子和现在一比便是下面这种状况：

 

在德国
顾客：师傅你可真厉害，这么快就修好了，可为我省了不少时刻了，我给你多给点小费吧，在德国技术人员那可不是一般的受尊重，如果你能帮车主在很短时刻内判别并排除毛病，那车主必定会认为你很专业，事务熟练，你为车主节省了时刻，他还会多给一些服务小费，关系融洽，相互信任，修理工期望一直为顾客服务下去。
在我国
顾客：这么快就修好了，早知道我自己检查一下就可以了，这么简单，又没换件，应该不要钱吧？ 有些人便是成心心里明白装糊涂，你生病了去医院治病医师会给你免费检查吗？别说没换配件就没有本钱，宝贵的时刻，丰厚的经历，高超的技术，风险、渠道、关系、体力、脑力、服务、房租、水电、人工等等这难道不是本钱吗？
在德国
顾客：我的发掘机有毛病了，师傅您给看一下是什么原因呢？您是专业的，我当然信任您的话了。相互尊重是服务的条件，你尊重我，我才会给你卖力，才会用好产品，好质量，好服务回馈给你，不管是什么问题，先查出来再说。
在我国
顾客：我的电发掘机有毛病了，必定是你的配件不可，你给我再免费换个新的，不然发朋圈说你骗人，许多的顾客他自己也不懂，也不问，说了他也不信，有些问题许多顾客不懂也不问，出问题了就说你配件不可,没二话。
在德国
顾客：仍是熟人比较便利、安心、放心，售后服务有保障，熟人之间相互信任，相互帮助，能替对方考虑，今天我照料你生意，明天我也需求你的帮助，熟人之间交流沟通天然便利的多，熟人才会给你实实在在的扣头，明明白白的消费，省时省力，你是什么需求，什么预算，都相互了解，安心，放心。
在我国
顾客：无时无刻不在策画，在你给他报价的时候，你到底赚了多少钱，有多少利润提成，而不是在你为他辛苦剖析、挑选中为他剩下多少钱！  修车的时候去了别人哪里，不会来照料你，比及上当了，或许别人售后不负责了，就来“照料”你生意，费时吃力不挣钱的又来“照料”你。
这便是小张回国后在修理发掘车期间体验到的，他感到很抑郁，所以爽性不干了。

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